Refund policy

Effective Date: May 18,2022

At ansnvic.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy, this Refund & Return Policy explains your options.

1. Eligibility for Returns

Items must be returned within 14 days of delivery.
Products must be in unused, original condition, with tags and packaging intact.
Proof of purchase (order confirmation or receipt) is required.
Certain items are non-returnable, including:
- Final sale or clearance items
- Gift cards
- Customized or personalized products

2. Return Process

Contact our customer service team at service@ansnvic.com with your order number and reason for return.
Our team will provide you with return instructions and, if applicable, a return shipping label.
Pack the items securely and send them back within the return window.

3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 10 Days.
Shipping fees (including return shipping) are non-refundable, unless the return is due to our error (e.g., defective or incorrect item).

4. Exchanges

If you wish to exchange an item for a different size, color, or style, please initiate a return and place a new order for the replacement item.
Exchanges are subject to product availability.

5. Damaged or Defective Items

If you receive a defective, damaged, or incorrect item, please contact us immediately at service@ansnivc.com with photos of the issue.
We will arrange for a replacement or issue a full refund, including shipping costs.

6. Late or Missing Refunds

If you haven’t received your refund within the stated timeframe, first check your bank or payment provider.
If the issue persists, contact us at service@ansnvic.com and we’ll assist you.

7. Contact Us

For questions about returns, refunds, or exchanges, please contact us:

ansnvic.com
Email: service@ansnvic.com